FAQs

Questions & Answers

1. How long are lead times?

Integrity products reach AVI in 10 days or less. Marvin products are generally delivered in 3-4 weeks, dependent on level of customization.

2. How does Marvin compare in price to Pella and Andersen?

There are many different options and products and depending on the product, AVI can meet the budget.

3. What’s wrong with vinyl windows?

Vinyl windows can warp or become brittle over time. Because they are made of plastic material, vinyl windows do not withstand changes in temperature as well as fiberglass windows. Ultrex® pultruded fiberglass which comprises Integrity and Infinity windows outperforms vinyl and vinyl/wood composites in virtually every measurable category. While the vinyl windows will bend, break and/or crack over time, Integrity/Infinity windows made with Ultrex hold strong and perform under extreme weather conditions without showing age or wear. Furthermore, while Vinyl windows are considered low-maintenance compared to wood, vinyl windows also do not have the longevity that fiberglass windows provide, both in structure and in aesthetics, as they discolor over time.

Ultrex pultruded fiberglass is eight times stronger than vinyl and three times stronger than wood/vinyl composites. That is as tough as steel. So when a house settles and years pass, Integrity/Infinity windows stay true to form & color and resist sagging. Another perk of a stronger window frame constructed with Ultrex, is the reduction of frame thickness and therefore an increase in glass surface area — providing a greater view.

If you are concerned about energy-efficiency and making your space more “green,” vinyl windows are not a great option. While vinyl is considered recyclable, the proportion of the amount being recycled to the amount being produced is minimal. Vinyl windows also have the potential to outgas pollutants into the air, unlike fiberglass. Additionally, the production of vinyl windows requires more energy and resource consumption than the production of fiberglass windows. Ultrex, on the other hand, is made from silica sand — a safe and abundant natural resource — and requires 39% less energy to produce than vinyl. Furthermore, the Ultrex manufacturing facility is ISO certified for Quality Management and Environmental Management Systems, and fully complies with the 1990 Clean Air Act.

4. Do Marvin and Integrity colors cross over?

Yes. Marvin and Integrity colors can be mixed and matched on the same project.

Marvin offers nineteen color options — from subtle earth tones to bold, attention-grabbing hues; all are deep, rich and most importantly long lasting.

When it comes to Integrity windows, Ultrex provides a superior finish that can be painted without voiding the warranty. Integrity colors are so durable; the high-performance coating process that all its products undergo has been patented — ensuring they look as good on the outside as they are tough on the inside. Integrity offers six color options including: Stone White, Pebble Gray, Cashmere, Bronze, Evergreen and Ebony.

5. Why should I buy Marvin?

The American Made craftsmanship is what separates Marvin from the competition. There is an attention to detail that you will not find from most window and door companies. The Marvin Family of Brands products are known for a superior level of quality, and that quality along with the Marvin name adds value and credibility to your home. In addition, the local service and knowledge that is provided by the experienced team at AVI assures that your project is on time and on budget.

Visit one of AVI’s six showrooms located in the Greater Atlanta area, or our seventh location in Nashville, Tennessee, to truly experience Marvin’s quality and craftsmanship. After a product demonstration, speak with an AVI expert about how Marvin’s Family of Brands offer a wide range of products and design options to fit any budget and aesthetic providing the best total solution. Explore the various price points available from Marvin, Integrity and Infinity before you buy and learn about the many customizable interior and exterior options.

6. What are the differences between Marvin and Integrity?

The primary differences between Marvin and Integrity windows are the materials used. Marvin windows offer extruded aluminum exterior with wood interiors or all wood interior and exteriors. Integrity Wood-Ultrex windows have real wood interiors, but the exteriors are made from Ultrex Fiberglass, while Integrity All-Ultrex windows use Ultrex Fiberglass for both the interior and exterior.

The Marvin brand is Built Around You®. Each product is made to order, one at a time, to meet your exact specifications. With Marvin’s customization capabilities, exclusive innovations, high-performance energy efficiency options, and unparalleled personal service; whether you are a homeowner or a trade professional, you will be able to find beautiful windows and doors for your home/project.

The Integrity brand is Built to Perform®. Integrity’s products are made with Ultrex pultruded fiberglass, and feature the industry’s first and only AAMA verified 624-10 finish. Ultrex outperforms and outlasts vinyl, roll-form aluminum and other composites. Superior material performance and unmatched quick, seamless delivery make Integrity windows and doors a great overall value.

7. Can you clarify the tempered glass code for builders?

Yes. AVI’s experts will help you comply with your local building codes.

8. Do you offer installation?

Yes! AVI is more than a supplier. Our installation experts have been professionally trained and certified by our in-house Installation Masters trainer. In addition, AVI’s installers are Marvin Authorized Installers. This ensures quick and worry-free installation of all our windows and doors. We are so confident with our investment in the knowledge and expertise of our InstallationMasters  that we back our work with a 10-year installation warranty.